Privacy Notice

Clear contact forms, limited data collection, and transparent use.

This notice explains how Pure Line Travel Agency handles personal data shared through this website, direct e-mail, telephone, and first-contact inquiry forms.

First-contact principle

Initial website forms are for general inquiries only.

Please do not send medical reports, passport scans, national ID numbers, laboratory results, or other special category health data in the first message. If a treatment review becomes necessary, we will provide the appropriate next step and additional notice where required.

Data controller identity

For website inquiries and first-contact communication, the data controller is Pure Line Travel Agency.

Company: Pure Line Travel Agency
Address: Zuhtupasa District, Bagdat Street 19/12 Kadikoy, Istanbul
E-mail: info@purelinetravelagency.com
Telephone: +90544575590

What we collect at the first-contact stage

We aim to limit first-contact collection to ordinary contact and inquiry details such as:

Full name
E-mail address
Phone number, if you choose to provide it
Preferred language, treatment interest, and a general message

We ask visitors not to include health reports or other special category health data in the first message.

Purpose of processing

We use first-contact data to:

Respond to your inquiry
Understand which type of support or service you are looking for
Direct your request to the right coordinator or relevant partner when necessary
Maintain service quality, communication records, and legal obligations where applicable

Collection method and legal basis

Your data may reach us when you submit a website form, send an e-mail directly, call us, or contact us through another communication channel.

At the first-contact stage, the goal is to respond to your request and take steps related to the service you are asking about. If special category health data becomes necessary later, we intend to request it separately, under an appropriate legal basis, and with additional transparency where required.

Possible recipients and transfers

Where necessary and proportionate, first-contact data may be shared with:

Authorized members of the Pure Line Travel Agency team
Relevant healthcare or travel partners when your request clearly requires referral or coordination
Legally authorized public institutions and authorities when required by law

Retention and security

We aim to keep personal data only for as long as needed to manage the inquiry, continue communication, fulfill operational duties, or meet legal recordkeeping requirements.

We also aim to apply appropriate technical and administrative measures to reduce the risk of unauthorized access, unlawful processing, or accidental loss.

Website and third-party requests

This site is configured to minimize third-party content calls in the browsing experience. External map services open only when you actively choose to follow a map link.

Your rights

Under the relevant Turkish personal data framework, you may request to learn whether your personal data is processed, request information, learn the purpose of use, know third parties receiving the data, request correction or deletion where conditions are met, object to certain outcomes, and seek compensation where the law provides.

Learn whether personal data is processed
Request information about processing
Learn the purpose of processing and whether data is used accordingly
Know the third parties to whom data is transferred
Request correction of incomplete or inaccurate data
Request deletion or destruction where legal conditions are met
Request notification of correction or deletion to relevant third parties
Object and seek compensation within the scope allowed by law

How to reach us about privacy

If you would like to exercise a privacy-related right or ask a question about how your inquiry is handled, please contact us by e-mail or telephone.